Terms & Conditions

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Welcome to Preferred Behavioral Health Agency, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, platforms, or any content provided through this website (the “Site”), you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site.

1. Eligibility & Who May Use the Website

You must be at least 18 years old to use this website. By using the Site, you represent and warrant that:

• You are legally capable of entering into a binding agreement

• You are not prohibited from using the Site under any applicable laws

• Any information you provide is accurate and truthful

Use of this Site does not establish a provider–client, therapist–patient, or clinician–patient relationship unless explicitly stated in a signed agreement.

2. Scope of Services

The Site provides information regarding behavioral health services, scheduling, billing, telehealth access, employment opportunities, and general educational content.
The website does not provide medical advice, diagnosis, or emergency services.

If you are experiencing a mental health emergency, please call 911 or your local crisis line immediately.

3. Payments & Billing

We may accept payment through one or more of the following methods:

• Credit or debit cards

• Electronic funds transfer (EFT)

• Insurance billing (where applicable)

• Third-party payment processors

• Private pay arrangements

All fees are subject to change at any time. Insurance coverage is not guaranteed and remains the responsibility of the client. You agree to pay all charges incurred through your use of services.

4. Changes to Services and Offerings

We reserve the right to:

• Modify, suspend, or discontinue any service, feature, or content

• Change pricing, service availability, or program offerings

• Update these Terms at any time without prior notice

Continued use of the Site after changes constitutes acceptance of the updated Terms.

5. User Accounts & Responsibilities

If you create an account on our Site:

• You are responsible for maintaining confidentiality of login credentials

• You are responsible for all activity under your account

• You agree to notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts at our sole discretion, including but not limited to:

• Violation of these Terms

• Fraudulent activity

• Abuse, harassment, or misuse of services

• Non-payment of fees

6. Intellectual Property & Copyright

All content on this Site, including but not limited to:

• Text

• Logos

• Graphics

• Videos

• Forms

• Software

is the exclusive property of Preferred Behavioral Health Agency, LLC or its licensors and is protected under copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

7. Acceptable Use

You agree not to:

• Use the Site for unlawful or harmful purposes

• Upload malicious software or attempt to breach security

• Impersonate another individual or entity

• Collect data from users without consent

• Interfere with the Site’s operation

Violation of acceptable use may result in termination of access and legal action.

8. Warranties & Disclaimers

The Site and all content are provided “as is” and “as available.”

We make no warranties, express or implied, including but not limited to:

• Fitness for a particular purpose

• Accuracy or completeness of content

• Uninterrupted or error-free operation

We do not guarantee outcomes of any services described on the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Preferred Behavioral Health Agency, LLC shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of data, profits, or business opportunities

• Claims arising from reliance on website content

Your sole remedy is to discontinue use of the Site.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites and encourage users to review their terms separately.

11. Privacy & HIPAA

Use of this Site is also governed by our Privacy Policy. Any protected health information (PHI) submitted is handled in compliance with HIPAA, where applicable.

12. Termination

We may terminate or suspend access to the Site immediately, without notice, for conduct that violates these Terms or is harmful to users or the Company.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the States of Nevada, Texas, Alabama, Georgia, and Virginia, without regard to conflict of law principles.

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